Refund Policy
At Resource Crafted, we strive to provide high-quality educational resources that meet your needs. However, we understand that there may be instances where a refund is necessary. Below are the details of our refund policy.
Eligibility for Refunds
You may be eligible for a refund if:
- The product is defective or damaged upon arrival.
- The product is not as described in the product listing.
- You requested a refund within 30 days of purchase.
How to Request a Refund
To initiate a refund, please follow these steps:
- Contact our customer support team at [email protected].
- Provide your order number and a brief description of the issue.
- Include photos of the product if applicable.
Processing Refunds
Once your request is received, we will review it and notify you of the status within 3-5 business days. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please note that it may take some time for your bank or credit card company to process the refund.
Non-Refundable Items
Certain items are non-refundable, including:
- Digital products that have been downloaded or accessed.
- Items purchased during promotional sales or clearance events.
Contact Us
If you have any questions or concerns regarding our refund policy, please reach out to our support team:
- Email: [email protected]
Thank you for choosing Resource Crafted for your educational needs!